Informed Consent for Counselling Services
Client signature
Signed by Sample client Date signed 4 Sep 2026
For counsellors and counselling teamsAn integrated practice management system
Scheduling, records, AI-assisted notes and e-signed consent — all in one place
Product interface is currently in Simplified Chinese
Session summary
Draft ready for review
Everyday challenges in practice
Client information is spread across several places
Chat threads, paper intake forms, spreadsheets and local files. Finding what was agreed sessions ago takes too long.
Session documentation takes time outside paid hours
Write-up happens outside session time, and time pressure reduces what gets recorded.
Patterns are hard to review across fragmented records
Reviewing what changed, recurred or was tried requires a continuous record.
More than a notebook — your counselling assistant
Diagrams are illustrative. The product interface is in Simplified Chinese.
Online booking and scheduling
- Clients book online themselves
- Booked, completed and cancelled — all tracked
- Supervision and training logged separately
MonthWeekDay
18 – 24 May
⌘ Booking link
Mon18
Tue19
Wed20
Thu21
Fri22
10
Sample client
Booked Sample client
Booked 11
Sample client
Pending 12
Sample client
Completed 13
Supervision
Individual Client self-booking
Structured client records
- Self-completed intake, filed automatically
- Everything in one client record
- Filed as active, paused or closed
Active 2 Not started 01 Paused 1 Closed 0 All 34
Name
Presenting issue
Status
Next session
S Sample client 1
Family +2
Active
30 May 09:00
S Sample client 2 ⚠
Relationships +1
Active
26 May 09:00
S Sample client 3
Sleep +1
Paused
28 May 09:00
S Sample client 4
Low mood +1
Not started
—
S Sample client 4Female · 29 · Risk not set 138 **** 2068 · WeChat provided
OverviewSession notesTranscripts
Intake details Pending review
Submitted: 4 Sep 2026, 14:32
Main concern
Low mood and work stress; looking for support.
Categories
Low mood, work stress
Goals
Recognise and regulate emotions; regain a steady routine.
Intake form submittedSample client 4
Create intake link Set up what the client will fill in
New client · Full intake form⌄
Intake formBasic details, main concern and goals Included
Preview Generate link
Intake link created Send it to the client to complete the intake
getziji.com/intake/j7k2m9
Copied to clipboard
Client New client Intake form Included Valid for 7 days
Reconfigure Regenerate
LaterClient completes the intake
Intake filed automatically
Transcription and note drafting
- Upload recordings or transcripts in one click
- SOAP session notes drafted automatically
- Corrected transcript kept on file
Recording not started
Start recording Upload file
Recording 00:01 Input level
Pause recording End recording
✓ Recording completesession_sample.webm · 50 min
Note format: Standard · Create my format
Start transcription Transcript Transcribing ✓Completed
Notes Waiting ✓Generated
Keeps running even if you close this panel
Review and save notes ↗Subjective
Client reports two weeks of difficulty falling asleep, often waking in the early hours and unable to get back to sleep. Visibly stressed when discussing progress on a new project; mood generally low, but still keeping up with daily work as planned.
Objective
Speaks clearly and reviews the week in chronological order. Speech slows when talking about sleep, with two longer pauses; returns to the topic unprompted and does not avoid it.
Assessment
Sleep changes coincide in time with recent work stress, which the client is partly aware of. The theme of high self-expectations raised last session appears again.
Plan
Next session, continue exploring how sleep patterns relate to stressful situations; try logging bedtime and pre-sleep activities for a week.
CounselorLast time you said it was hard to fall back asleep after waking at night. How was this week?
ClientThe first few days were okay. From Wednesday I was up after four again, lying there thinking about work
CounselorWhen you wake up, what's the first thing on your mind?
ClientThe new project's schedule. I keep feeling I should be faster
CounselorThis "I should be faster" is something we've talked about before
ClientYes, it seems it's always been there, just more obvious lately
SOAP drafts generated
Session notes and AI assistance
- SOAP, DAP or your own template
- AI helps organise, drawing on the record
- Save or go incognito — your choice
Process notes Call with her mother: irritation and guilt at once
Subjective
Irritation after the call, then guilt, almost at the same time
Objective
Paused at "no right to be annoyed," then went on describing it
Assessment
Tension between self-demands and real feelings needs more work
Plan
Next time, keep exploring related situations and bodily reactions
AI assistant New chat · saves on first reply Incognito · won't be saved
Incognito available
Informed consent and e-signatures
- Editable informed-consent templates
- Handwritten client signature, exported as PDF
- Verifiable third-party timestamp
Third-party timestamp
WeChat mini program
- Opens directly inside WeChat
- Sign in with your web account
- Schedule, notifications and clients at hand
9:41
Mini Programs
9:41
Ziji Assistant
Tue, 19 May Today DayWeek
Mon18 Tue19 Wed20 Thu21 Fri22
10:00–10:50 Sample client 1
14:00–14:50 Sample client 2 Pending
19:00–20:00 Supervision with Wang
Clients + New client
Search name, phone or WeChat ID
S Sample client 1Next session 19 May 10:00 ›
S Sample client 2Next session 19 May 14:00 ›
S Sample client 3No upcoming session ›
AlertsBooking requests and key updates Mark all read
Today
New booking request09:12 Sample client 3 requested 26 May 14:00 ›
Request still pending08:30 Sample client 2's request for 19 May is not yet confirmed ›
Search 咨记助手 in WeChat
Practice management for teams
For studios, centres and other multi-counsellor practices
Member roles
Owner, admin, counsellor and assistant roles; members join by invite link and permissions follow the role
Team overview
Caseload, bookings and record completion for the whole practice on one page
Record access
Set by the owner and effective after each member confirms; owner views of member records are audited
Public booking
A practice profile where clients book by service and available time
Team edition — invite-only beta. Contact us to join
How AI and data are handled
Assistive by design
Drafts and summaries for professional review; AI does not diagnose or decide
No automatic escalation
Risk cues are reminders for the counsellor; the system never notifies a third party
De-identified model calls
Names replaced with codes; birth dates, phone numbers and addresses are not sent
Encryption and access control
TLS 1.2 or above throughout; salted bcrypt password hashes; access scoped by organisation and role
Audit trails
Sensitive and irreversible actions are logged in the same transaction as the change
Export and deletion
Export your data any time; account deletion on request
MLPS 2.0 Level 3 · infrastructure SOC 2 ISO 27001 ISO 42001
Certifications held by our infrastructure and model providers. Ziji does not currently claim them in its own name.
About the team
Common questions
What is Ziji and who is it for?
Ziji (咨记) is a practice management system for counsellors and counselling teams. It covers scheduling, client records, session documentation, transcription, informed consent and audit trails. It is a professional tool for practitioners, not a service for the general public.
Is Ziji available in English?
Not yet. The product interface, registration flow, pricing and legal documents are currently in Simplified Chinese. This page exists so that English-speaking visitors can understand the product and reach us. If an English interface matters to you, tell us — it helps us prioritise.
How does Ziji use AI?
AI drafts session notes from recordings or transcripts, and can answer questions using context drawn from a client's record. Every output is a draft for the counsellor to review, edit or discard. The system does not diagnose, does not act on its own, and does not notify anyone on the basis of AI output. Conversations are saved by default so you can return to them; a conversation can be set to incognito, in which case nothing is stored.
How is data protected?
Transport is encrypted with HTTPS / TLS 1.2 or above, passwords and bearer tokens are hashed rather than stored in readable form, access is scoped by organisation and role, and sensitive actions are audit-logged. Counselling content is treated as sensitive personal information under PIPL. Storage locations, retention periods and cross-border transfer are set out in the Privacy Policy (Chinese).
Does Ziji provide counselling or medical services?
No. Ziji is software used by qualified professionals to manage their own practice. It does not provide consultation, diagnosis or treatment to the public.